eol-message

SKILL.md

Craft a clear, empathetic End-of-Life (EOL) message that communicates product or feature discontinuation, explains the rationale, addresses customer impact, provides transition support, and positions the replacement solution. Use this to maintain customer trust during difficult transitions and reduce churn by demonstrating care and offering a clear path forward.

This is not a generic sunset announcement—it's a customer-centric communication that acknowledges loss while framing the change as progress.

The EOL Messaging Framework An effective EOL message balances honesty about the change with empathy for customer impact. It includes:

精心制作一条清晰、富有同理心的生命周期终止 (EOL) 消息，传达产品或功能的终止信息、解释原因、解决客户影响、提供过渡支持和定位 来源：deanpeters/product-manager-skills。

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