eol-message

SKILL.md

Craft a clear, empathetic End-of-Life (EOL) message that communicates product or feature discontinuation, explains the rationale, addresses customer impact, provides transition support, and positions the replacement solution. Use this to maintain customer trust during difficult transitions and reduce churn by demonstrating care and offering a clear path forward.

This is not a generic sunset announcement—it's a customer-centric communication that acknowledges loss while framing the change as progress.

The EOL Messaging Framework An effective EOL message balances honesty about the change with empathy for customer impact. It includes:

精心製作一條清晰、富有同理心的生命週期終止 (EOL) 訊息，傳達產品或功能的終止訊息、解釋原因、解決客戶影響、提供過渡支援和定位 來源：deanpeters/product-manager-skills。

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