eol-message

SKILL.md

Craft a clear, empathetic End-of-Life (EOL) message that communicates product or feature discontinuation, explains the rationale, addresses customer impact, provides transition support, and positions the replacement solution. Use this to maintain customer trust during difficult transitions and reduce churn by demonstrating care and offering a clear path forward.

This is not a generic sunset announcement—it's a customer-centric communication that acknowledges loss while framing the change as progress.

The EOL Messaging Framework An effective EOL message balances honesty about the change with empathy for customer impact. It includes:

Verfassen Sie eine klare, einfühlsame End-of-Life-Botschaft (EOL), die die Produkt- oder Funktionsabkündigung kommuniziert, die Gründe erläutert, auf die Auswirkungen auf die Kunden eingeht, Übergangsunterstützung bietet und Stellung bezieht Quelle: deanpeters/product-manager-skills.

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