managing-incidents

SKILL.md

Provide end-to-end incident management guidance covering detection, response, communication, and learning. Emphasizes SRE culture, blameless post-mortems, and structured processes for high-reliability operations.

Declare Early and Often: Do not wait for certainty. Declaring an incident enables coordination, can be downgraded if needed, and prevents delayed response.

Mitigation First, Root Cause Later: Stop customer impact immediately (rollback, disable feature, failover). Debug and fix root cause after stability restored.

使用 SRE 原则、严重性分类、随叫随到管理、无责备文化和通信协议来指导从检测到事后分析的事件响应。在设置事件流程、设计升级策略或进行事后分析时使用。 来源：ancoleman/ai-design-components。

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