managing-incidents

SKILL.md

Provide end-to-end incident management guidance covering detection, response, communication, and learning. Emphasizes SRE culture, blameless post-mortems, and structured processes for high-reliability operations.

Declare Early and Often: Do not wait for certainty. Declaring an incident enables coordination, can be downgraded if needed, and prevents delayed response.

Mitigation First, Root Cause Later: Stop customer impact immediately (rollback, disable feature, failover). Debug and fix root cause after stability restored.

Guide incident response from detection to post-mortem using SRE principles, severity classification, on-call management, blameless culture, and communication protocols. Use when setting up incident processes, designing escalation policies, or conducting post-mortems. Source: ancoleman/ai-design-components.

View raw