managing-incidents

SKILL.md

Provide end-to-end incident management guidance covering detection, response, communication, and learning. Emphasizes SRE culture, blameless post-mortems, and structured processes for high-reliability operations.

Declare Early and Often: Do not wait for certainty. Declaring an incident enables coordination, can be downgraded if needed, and prevents delayed response.

Mitigation First, Root Cause Later: Stop customer impact immediately (rollback, disable feature, failover). Debug and fix root cause after stability restored.

Guíe la respuesta a incidentes desde la detección hasta la autopsia utilizando los principios de SRE, clasificación de gravedad, gestión de guardia, cultura irreprochable y protocolos de comunicación. Utilícelo al configurar procesos de incidentes, diseñar políticas de escalamiento o realizar autopsias. Fuente: ancoleman/ai-design-components.

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