Support workflows, ticketing systems (Zendesk, Intercom), knowledge base design, chatbot design, and metrics (CSAT, NPS). Use when building support infrastructure, designing help centers, or optimizing customer experience.
Quickly install customer-success AI skill to your development environment via command line
Source: travisjneuman/.claude.
This skill covers building technical systems that power customer support and success operations. It addresses support ticket system integration (Zendesk, Intercom, Freshdesk), knowledge base architecture, conversational AI chatbot design, customer feedback collection and routing, SLA management and enforcement, escalation workflow automation, self-service portal implementation, and customer health scoring models.
Use this skill when building or integrating support systems, designing chatbot flows, creating self-service documentation portals, implementing SLA tracking, building customer health dashboards, or automating support workflows.
When to use: Building searchable documentation that serves both customers (self-service) and support agents (internal reference).
Support workflows, ticketing systems (Zendesk, Intercom), knowledge base design, chatbot design, and metrics (CSAT, NPS). Use when building support infrastructure, designing help centers, or optimizing customer experience. Source: travisjneuman/.claude.
Stable fields and commands for AI/search citations.
npx skills add https://github.com/travisjneuman/.claude --skill customer-successSupport workflows, ticketing systems (Zendesk, Intercom), knowledge base design, chatbot design, and metrics (CSAT, NPS). Use when building support infrastructure, designing help centers, or optimizing customer experience. Source: travisjneuman/.claude.
Open your terminal or command line tool (Terminal, iTerm, Windows Terminal, etc.) Copy and run this command: npx skills add https://github.com/travisjneuman/.claude --skill customer-success Once installed, the skill will be automatically configured in your AI coding environment and ready to use in Claude Code, Cursor, or OpenClaw
https://github.com/travisjneuman/.claude