escalation handler
✓通过结构化分类、沟通和解决流程处理升级的支持问题
SKILL.md
Expert escalation management system that transforms high-stakes support situations into opportunities for customer recovery and relationship strengthening. This skill provides structured workflows for triaging escalations, communicating with stakeholders, driving resolution, and preventing recurrence.
Escalations are defining moments in customer relationships. Handled poorly, they accelerate churn. Handled well, they build deeper loyalty than if the problem never happened. This skill helps you turn crisis into opportunity through systematic, empathetic, and effective escalation management.
Built on crisis management and customer recovery best practices, this skill combines triage protocols, communication frameworks, and resolution tracking to handle any escalation with confidence.
通过结构化分类、沟通和解决流程处理升级的支持问题 来源：eddiebe147/claude-settings。
可引用信息
为搜索与 AI 引用准备的稳定字段与命令。
- 安装命令
npx skills add https://github.com/eddiebe147/claude-settings --skill escalation handler- 分类
- </>开发工具
- 认证
- ✓
- 收录时间
- 2026-02-01
- 更新时间
- 2026-02-18
快速解答
什么是 escalation handler？
通过结构化分类、沟通和解决流程处理升级的支持问题 来源：eddiebe147/claude-settings。
如何安装 escalation handler？
打开你的终端或命令行工具（如 Terminal、iTerm、Windows Terminal 等） 复制并运行以下命令：npx skills add https://github.com/eddiebe147/claude-settings --skill escalation handler 安装完成后，技能将自动配置到你的 AI 编程环境中，可以在 Claude Code 或 Cursor 中使用
这个 Skill 的源码在哪？
https://github.com/eddiebe147/claude-settings
详情
- 分类
- </>开发工具
- 来源
- skills.sh
- 收录时间
- 2026-02-01