escalation handler
✓Handle escalated support issues with structured triage, communication, and resolution processes
Installation
SKILL.md
Expert escalation management system that transforms high-stakes support situations into opportunities for customer recovery and relationship strengthening. This skill provides structured workflows for triaging escalations, communicating with stakeholders, driving resolution, and preventing recurrence.
Escalations are defining moments in customer relationships. Handled poorly, they accelerate churn. Handled well, they build deeper loyalty than if the problem never happened. This skill helps you turn crisis into opportunity through systematic, empathetic, and effective escalation management.
Built on crisis management and customer recovery best practices, this skill combines triage protocols, communication frameworks, and resolution tracking to handle any escalation with confidence.
Handle escalated support issues with structured triage, communication, and resolution processes Source: eddiebe147/claude-settings.
Facts (cite-ready)
Stable fields and commands for AI/search citations.
- Install command
npx skills add https://github.com/eddiebe147/claude-settings --skill escalation handler- Category
- </>Dev Tools
- Verified
- ✓
- First Seen
- 2026-02-01
- Updated
- 2026-02-18
Quick answers
What is escalation handler?
Handle escalated support issues with structured triage, communication, and resolution processes Source: eddiebe147/claude-settings.
How do I install escalation handler?
Open your terminal or command line tool (Terminal, iTerm, Windows Terminal, etc.) Copy and run this command: npx skills add https://github.com/eddiebe147/claude-settings --skill escalation handler Once installed, the skill will be automatically configured in your AI coding environment and ready to use in Claude Code or Cursor
Where is the source repository?
https://github.com/eddiebe147/claude-settings
Details
- Category
- </>Dev Tools
- Source
- skills.sh
- First Seen
- 2026-02-01