customer journey mapper
✓繪製客戶旅程以優化接觸點和體驗
SKILL.md
Visualize and optimize every step of the customer experience from first awareness to loyal advocacy. This skill helps you understand how customers actually interact with your brand, identify friction points, and design experiences that convert and retain.
Customers don't think in channels - they think in experiences. This skill provides frameworks for journey stage definition, touchpoint mapping, emotion tracking, and gap analysis. Transform siloed channel thinking into holistic experience design that meets customers where they are.
Essential for marketing strategists, CX professionals, product managers, and anyone designing customer experiences.
繪製客戶旅程以優化接觸點和體驗 來源：eddiebe147/claude-settings。
可引用資訊
為搜尋與 AI 引用準備的穩定欄位與指令。
- 安裝指令
npx skills add https://github.com/eddiebe147/claude-settings --skill customer journey mapper- 分類
- </>開發工具
- 認證
- ✓
- 收錄時間
- 2026-02-01
- 更新時間
- 2026-02-18
快速解答
什麼是 customer journey mapper？
繪製客戶旅程以優化接觸點和體驗 來源：eddiebe147/claude-settings。
如何安裝 customer journey mapper？
開啟你的終端機或命令列工具（如 Terminal、iTerm、Windows Terminal 等） 複製並執行以下指令：npx skills add https://github.com/eddiebe147/claude-settings --skill customer journey mapper 安裝完成後，技能將自動設定到你的 AI 程式設計環境中，可以在 Claude Code 或 Cursor 中使用
這個 Skill 的原始碼在哪？
https://github.com/eddiebe147/claude-settings
詳情
- 分類
- </>開發工具
- 來源
- skills.sh
- 收錄時間
- 2026-02-01