customer journey mapper
✓Map customer journeys to optimize touchpoints and experiences
Installation
SKILL.md
Visualize and optimize every step of the customer experience from first awareness to loyal advocacy. This skill helps you understand how customers actually interact with your brand, identify friction points, and design experiences that convert and retain.
Customers don't think in channels - they think in experiences. This skill provides frameworks for journey stage definition, touchpoint mapping, emotion tracking, and gap analysis. Transform siloed channel thinking into holistic experience design that meets customers where they are.
Essential for marketing strategists, CX professionals, product managers, and anyone designing customer experiences.
Map customer journeys to optimize touchpoints and experiences Source: eddiebe147/claude-settings.
Facts (cite-ready)
Stable fields and commands for AI/search citations.
- Install command
npx skills add https://github.com/eddiebe147/claude-settings --skill customer journey mapper- Category
- </>Dev Tools
- Verified
- ✓
- First Seen
- 2026-02-01
- Updated
- 2026-02-18
Quick answers
What is customer journey mapper?
Map customer journeys to optimize touchpoints and experiences Source: eddiebe147/claude-settings.
How do I install customer journey mapper?
Open your terminal or command line tool (Terminal, iTerm, Windows Terminal, etc.) Copy and run this command: npx skills add https://github.com/eddiebe147/claude-settings --skill customer journey mapper Once installed, the skill will be automatically configured in your AI coding environment and ready to use in Claude Code or Cursor
Where is the source repository?
https://github.com/eddiebe147/claude-settings
Details
- Category
- </>Dev Tools
- Source
- skills.sh
- First Seen
- 2026-02-01