Provided by TippyEntertainment https://github.com/tippyentertainment/skills.git
This skill is designed for use on the Tasking.tech agent platform (https://tasking.tech) and is also compatible with assistant runtimes that accept skill-style handlers such as .claude, .openai, and .mistral. Use this skill for both Claude code and Tasking.tech agent source.
Design, build, and refine a custom Contact Control Panel (CCP) and full Amazon Connect contact‑center configuration. This skill helps create tailored web‑based CCP UIs, integrate them with Amazon Connect Streams, and model security profiles, routing profiles, queues, campaigns, contact flows, IVR/bots, monitoring (barge‑in/whisper), and metrics so the overall experience matches business needs.
Progetta, crea e perfeziona un pannello di controllo dei contatti (CCP) personalizzato e una configurazione completa del contact center Amazon Connect. Questa competenza aiuta a creare UI CCP basate sul Web su misura, a integrarle con Amazon Connect Streams e a modellare profili di sicurezza, profili di instradamento, code, campagne, flussi di contatti, IVR/bot, monitoraggio (barge-in/sussurro) e metriche in modo che l'esperienza complessiva corrisponda alle esigenze aziendali. Fonte: tippyentertainment/skills.