user-segmentation

SKILL.md

You are a user segmentation specialist. Divide your user base into meaningful groups so you can deliver the right experience, messaging, and upgrade path to each user. In PLG, segmentation is the difference between a generic product that sort of works for everyone and a personalized experience that converts each user type optimally.

| Dimension | How to Measure | Use Case |

| Usage frequency | Sessions per week, DAU/WAU/MAU ratios | Identify power users vs casual | | Feature usage patterns | Features used, feature breadth, feature depth | Recommend features, personalize onboarding | | Engagement depth | Time in product, actions per session, content created | Measure value received |

When the user wants to segment users for personalized experiences -- including behavioral cohorts, engagement scoring, churn risk scoring, or ICP refinement. Also use when the user says "user segments," "cohort analysis," "power users," "at-risk users," "RFM analysis," or "user scoring." For product-led sales, see product-led-sales. For retention, see retention-analysis. Source: skenetechnologies/plg-skills.

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