analyzing-user-feedback
✓Help users synthesize and act on customer feedback. Use when someone is analyzing NPS responses, processing support tickets, reviewing user research, synthesizing feedback from multiple channels, or trying to identify patterns in customer input.
Installation
SKILL.md
Help the user extract actionable insights from customer feedback using techniques from 56 product leaders.
Feedback is a river, not a lake Shaun Clowes: "Really smart product managers are constantly swimming in a feedback river. Set up streams of user interview data, NPS, and competitor info to wash over you daily." Make feedback consumption continuous, not episodic.
Users lie (unintentionally) Bret Taylor: "Taking what a customer says in a focus group is rarely correct. Practice intellectual honesty to distinguish surface-level complaints from root causes." When users say "price," they often mean "value."
Help users synthesize and act on customer feedback. Use when someone is analyzing NPS responses, processing support tickets, reviewing user research, synthesizing feedback from multiple channels, or trying to identify patterns in customer input. Source: refoundai/lenny-skills.
Facts (cite-ready)
Stable fields and commands for AI/search citations.
- Install command
npx skills add https://github.com/refoundai/lenny-skills --skill analyzing-user-feedback- Source
- refoundai/lenny-skills
- Category
- </>Dev Tools
- Verified
- ✓
- First Seen
- 2026-02-01
- Updated
- 2026-02-18
Quick answers
What is analyzing-user-feedback?
Help users synthesize and act on customer feedback. Use when someone is analyzing NPS responses, processing support tickets, reviewing user research, synthesizing feedback from multiple channels, or trying to identify patterns in customer input. Source: refoundai/lenny-skills.
How do I install analyzing-user-feedback?
Open your terminal or command line tool (Terminal, iTerm, Windows Terminal, etc.) Copy and run this command: npx skills add https://github.com/refoundai/lenny-skills --skill analyzing-user-feedback Once installed, the skill will be automatically configured in your AI coding environment and ready to use in Claude Code or Cursor
Where is the source repository?
https://github.com/refoundai/lenny-skills
Details
- Category
- </>Dev Tools
- Source
- skills.sh
- First Seen
- 2026-02-01