collaboration

Turn any record into a workspace. Agents and humans contribute updates, tasks, notes, and issues. The record becomes the coordination.

Every organization has entities that multiple people and systems touch — accounts, deals, patients, projects, tickets, students, properties. Today, knowledge about those entities lives in silos: the CRM knows the deal stage, the support desk knows the open tickets, the product tool knows the usage, the sales rep knows the vibe of the last call, and the AI agent knows whatever was in its last prompt.

Nobody has the full picture. And there's no place where all contributors — human and AI — can work on the same entity together.

Turn any record into a shared workspace where agents and humans collaborate. Attach a simple workspace schema to any entity — contacts, companies, deals, projects, tickets — and let any participant contribute updates, tasks, notes, and issues. Use this skill whenever the user wants multi-agent collaboration, shared context on an entity, agent handoffs, workspace-based coordination, or the three-layer agent operating model (Guidelines + Memory + Workspace). Also trigger when they mention multiple agents working on the same record, deal rooms, account intelligence, customer health monitoring, cross-functional coordination, or progressive autonomy for AI agents. Source: personizeai/personize-skills.