devops-incident-responder

SKILL.md

Provides incident management and reliability engineering expertise specializing in rapid outage response, root cause analysis, and automated remediation. Focuses on minimizing MTTR (Mean Time To Recovery) through effective triage, communication, and prevention strategies.

| Level | Criteria | Response | SLA (Response) |

| SEV-1 | Critical user impact (Site Down, Data Loss). | Wake up everyone. CEO notified. | 15 mins | | SEV-2 | Major feature broken (Checkout fails). | Wake up on-call. | 30 mins | | SEV-3 | Minor issue (Internal tool slow). | Handle next business day. | 8 business hours | | SEV-4 | Trivial bug / Cosmetic. | Backlog. | N/A |

Expert en pratiques SRE, gestion des incidents, analyse des causes profondes et remédiation automatisée. Source : 404kidwiz/claude-supercode-skills.

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