renewal-manager

SKILL.md

Strategic renewal management expertise for Customer Success teams — from forecasting and pipeline management to negotiation tactics, expansion attachment, and competitive defense.

Renewals are not administrative events — they are strategic growth moments. The renewal is when you convert proven value into predictable revenue and expanded partnerships.

| Indicator | Healthy | At Risk | Critical |

Expert renewal management guidance for maximizing retention and expansion revenue. Use when building renewal playbooks, forecasting renewal pipeline, structuring multi-year deals, developing pricing strategies, mitigating churn risk, defending against competitive displacement, negotiating contracts, attaching expansion to renewals, or optimizing renewal operations. Covers high-touch and tech-touch renewal motions, early renewal strategies, and save plays. Source: ncklrs/startup-os-skills.

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