Build integrations with Freshdesk's helpdesk platform using their REST API v2. Manage support tickets, contacts, companies, agents, and automate workflows. The API supports full CRUD operations on all major resources with filtering, pagination, and embedded data.
Replace {domain} with your Freshdesk subdomain (e.g., acme for acme.freshdesk.com).
Freshdesk uses HTTP Basic Authentication with your API key as the username and X as the password.
Expert in Freshdesk helpdesk API for building integrations, extracting support data, managing tickets/contacts/companies, and automating support workflows. Use when working with Freshdesk, building helpdesk integrations, analyzing support ticket data, or creating customer support applications. Source: ckorhonen/claude-skills.