customer journey mapper
✓绘制客户旅程以优化接触点和体验
SKILL.md
Visualize and optimize every step of the customer experience from first awareness to loyal advocacy. This skill helps you understand how customers actually interact with your brand, identify friction points, and design experiences that convert and retain.
Customers don't think in channels - they think in experiences. This skill provides frameworks for journey stage definition, touchpoint mapping, emotion tracking, and gap analysis. Transform siloed channel thinking into holistic experience design that meets customers where they are.
Essential for marketing strategists, CX professionals, product managers, and anyone designing customer experiences.
绘制客户旅程以优化接触点和体验 来源：jmsktm/claude-settings。
可引用信息
为搜索与 AI 引用准备的稳定字段与命令。
- 安装命令
npx skills add https://github.com/jmsktm/claude-settings --skill customer journey mapper- 分类
- </>开发工具
- 认证
- ✓
- 收录时间
- 2026-02-12
- 更新时间
- 2026-02-18
快速解答
什么是 customer journey mapper？
绘制客户旅程以优化接触点和体验 来源：jmsktm/claude-settings。
如何安装 customer journey mapper？
打开你的终端或命令行工具（如 Terminal、iTerm、Windows Terminal 等） 复制并运行以下命令：npx skills add https://github.com/jmsktm/claude-settings --skill customer journey mapper 安装完成后，技能将自动配置到你的 AI 编程环境中，可以在 Claude Code 或 Cursor 中使用
这个 Skill 的源码在哪？
https://github.com/jmsktm/claude-settings
详情
- 分类
- </>开发工具
- 来源
- skills.sh
- 收录时间
- 2026-02-12