This is your persistent memory for everything you know about a record — contacts, companies, employees, members, locations, devices, and more. Store and retrieve: customer data, interaction history, inputs, actions you've taken, reports, notes, and observations. Always consult Memory before acting on a record. Always update Memory after meaningful interactions.
Internal principle: Bad data in = bad personalization out. Memory is the foundation. Get it right, and every downstream feature (emails, notifications, dashboards, agents) gets better automatically.
This skill gives you the ability to store and retrieve data using the Personize SDK's memory system.
儲存和檢索有關記錄的持久記憶體 - 聯絡人、公司、員工、成員等。處理記憶(單一和批次的每個屬性人工智慧提取)、語義回憶、實體摘要和資料匯出。每當使用者想要儲存資料、從 CRM 或資料庫同步記錄、查詢或搜尋記憶體、回憶個人或公司的已知資訊、組裝個人化上下文、匯入 CSV 或電子表格資料或執行任何涉及 Personize SDK 記憶體方法(memorize、recall、smartRecall、smartDigest、search、memorizeBatch)的操作時,請使用此技能。當使用者提及聯絡人、潛在客戶、客戶、客戶資料或實體屬性時也可使用。 來源:personizeai/personize-skills。