chatbot-analytics

SKILL.md

This skill helps you implement analytics for the AI coaching chat feature while maintaining HIPAA compliance.

Based on industry best practices, track these 13 key metrics:

| Total Sessions | Number of chat sessions | Yes | | Avg Messages/Session | Messages per conversation | Yes | | Avg Session Duration | Time spent in chat | Yes | | Engagement Rate | % users who use chat | Yes | | Completion Rate | Sessions ended naturally | Yes | | Abandonment Rate | Sessions ended early | Yes | | Response Time | AI response latency | Yes |

Implement AI chatbot analytics and conversation monitoring. Use when adding conversation metrics, tracking AI usage, measuring user engagement with chat, or building conversation dashboards. Activates for AI analytics, token tracking, conversation categorization, and chat performance. Source: erichowens/some_claude_skills.

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